• JFTP::login: Unable to login
  • JFTP::write: Unable to use passive mode

Mastering the ISO 9001 standard: 2008

  • Objectives

    • To acquire direct and operational knowledge of quality management.
    • To put a quality management system in place within a company or to perfect the existing system.
    • To prepare the company for an ISO 9001: 2008 standard certification.
  • Keywords

    ISO 9001 - Certification - Quality - QMS -Standard
  • The advantages

    • Training recognized by the Institut de Certification des Auditeurs (or the ICA, the French institute for the certification of auditors).
    • Training managers who are members of the "Quality and Management" standardization committee AFNOR.
    • Concrete and operational application of the ISO 9001 standard
  • Aimed at

    • Managers, engineers, supervisors, and anyone else involved in a quality system.
    • Future auditors.


Certified training course conforming to the specifications of ICA file no. AFAQ/ICA/J/9548 and registered by the ICA under no. NO-004.
This program consists of gaining a complete overview of the ISO 9001 standard. Two and a half days of the three days are dedicated to the detailed study of all of the requirements of the standard and to their relevance in terms of operations.

Quality management
  • Quality basics, quality loop, economic aspects of quality.
  • Quality management:: development of the final audit towards quality management, basic principles and definition.
  • Position and role of quality management in a complete quality system.

The ISO 9001 standard: 2008 – Studying the requirements
  • The process approach.
  • Risk management.
  • Client focus and continuous improvement.
  • Detailed study of all of the requirements of the standard. ISO 9001: structure of the ISO 9001 standard; interpretation of the requirements based on the area of business in which the participants work.
  • Plan of action established by each participant.

The basic techniques of quality management
  • Creation and implementation of a quality management system: the conditions of success.
  • Process management: summary types, management regulations, presentation advice.
  • Corrective, preventive and improvement actions.
  • Internal process audits.

The certification of a company by a third party

Managing and optimizing processes, p. 237
Quality management manager, p. 241.


  • Code:QIM0076
  • Duration : 3days