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ISO 9001 for everyone, in 1 day

  • Objectives

    • To master the quality basics.
    • To understand the logic of the ISO 9001 standard.
    • To identify the meaning of the standard requirements that apply to your profession.
    • To be comfortable with talking to quality specialists.
  • Keywords

    ISO 9001 - Basics - Awareness raising..
  • The advantages

    • The best way to demystify the standard.
    • Program completely designed for everyone, whether they are familiar with the standard or not.
    • Making information sink in through real-life case studies, for a pragmatic approach to the ISO 9001 standard.
  • Aimed at

    Anyone within the company who is involved in a management system based on the ISO 9001 standard and who is not a specialist in the subject of quality: executives, department managers, managers...


Quality basics
  • Quality and customer focus.
  • The evolution of the notion of quality: from control to management.
  • The principles of quality management.
  • The logic of a quality management system.

The ISO 9001 standard: 2008
  • The general structure of the ISO 9001 standard: 2008.
  • The 5 requirements of the standard.
  • Deciphering the hidden meaning behind each requirement: common sense is favored.

What the ISO 9001 standard means in terms of operations: 2008
  • Identifying the link between your profession with the requirements.
  • Putting into action your response to requirements.
  • Forging relations with individuals from the quality profession, auditors, etc.
  • The certification process

Continuous improvement
  • Basic principle; the "PDCA" or "he who does not move forward moves backwards...!”
  • Using the process of system improvement in your profession (or your department).
Personalized plan of action

> Constructing your quality approach based on the principles of the ISO 9001 standard: 2008, p. 225.


  • Code:QIM1057
  • Duration : 1day