• JFTP::login: Unable to login
  • JFTP::write: Unable to use passive mode

IRCA Internal quality auditor

  • Objectives

    • To describe the role of an internal auditor in the maintenance and improvement of a Quality Management System.
    • To describe the objective and the structure of ISO 9001: 2008 with the help of PDCA (Plan, Do, Check, Act) and the process approach.
    • To plan, carry out and write the report of an internal audit of a QMS following ISO 19011.

  • Keywords

    Internal auditing - Process auditing - Auditor -IRCA - Continuous improvement.
  • The advantages

    • The training course is based on a case study that enables participants to put the internal auditing method directly into practice.
    • The training course adheres to IRCA 2180 specifications.
  • Prerequisite

    There are no pre-requisites required for this training course.
    IRCA training ‘The basics of the Quality Management System according to ISO 9001: 2008 recommended.
  • Aimed at

    • Future internal process and Quality Management System auditors.
    • Internal auditors wishing to gain external recognition of their skills (IRCA approved training course).


The role of internal auditing in the permanent improvement of a Quality Management System
  • The management system and the significance of the policy, objectives and processes.
  • Quality and auditing vocabulary according to ISO 9000 and 19011.
  • The objectives of auditing to evaluate conformity, efficiency and permanent improvement.
  • The principles of auditing.
  • The roles and responsibilities of the auditor

The structure of the ISO 9001 standard: 2008
  • What advantages does a QMS offer an organization?
  • The requirement of permanent improvement and its application through internal auditing.
  • Requirements in terms of internal auditing (§ 8. 2. 2).
  • Summary of several ISO 9001 requirements.

Planning, carrying out and following-up the audit
    • What is an audit criterion? How can it be identified?
    • Getting in contact with the auditee before the internal audit takes place.
    • Auditing method: preparation and planning
    • Reviewing process documents.
    • Opening and closing meetings
    • How can an audit be carried out when there is little supporting documentation available?
    • Definition and collection of audit evidence.
    • Leading the audit interview (simulations).
    • The objective and the content of the audit report.
    • The measures for carrying out the follow-up of an audit.
    • The notion of process and system efficiency.
    • Description of the role of the IRCA in the certification of internal auditors.

    The basics of a Quality Management System, p.211.
    Auditor – IRCA quality auditing manager, p. 241.


    • Code:QBM1503
    • Duration : 2days